CodeFirm LLC (herein referred to as “CodeFirm) values your business, respects your privacy, and is committed to maintaining the integrity and confidentiality of the personal data we collect. The following explains our compilation methodology and management of your private information.  When you provide your personal information to CodeFirm  you are consenting to and accepting to the terms of this Privacy Statement.

The Information CodeFirm Collects

CodeFirm gathers data from users of its website to improve content, enhance the experience, send information about our company to visitors and facilitate operations. The information we collect may include your personal information, such as your name, contact information, IP addresses, live chat messages, telephone conversations, products/services engaged, and other personal data provided voluntarily. CodeFirm may also monitor usage by tracking the number of unique views, which pages are viewed, and time spent on a page.

We may compile information from third-party providers (including CodeFirm affiliates located in the European Union), such as site redirects, search engine queries, and SEO tools. Furthermore, our advertisements may use tracking technology to determine effectiveness of advertising campaigns.

CodeFirm may use cookies to gather personal information. A cookie is a unique identifier that measures the number of website visitors. Cookies are not executable code, do not contain viruses, and can be disabled in the Web browser’s security settings. Of note, disabling cookies limits the level of personalization provided during a visit.

We do not provide services designed for or directed at children under the age of 13 in accordance with the Children’s Online Privacy Protection Act (COPPA). We do not intentionally collect personal information from children under the age of 13.

How CodeFirm Uses Information Collected

CodeFirm  may use personal information for internal operations in the following ways:

  • To personalize your Web experience based upon your individual needs and patterns.
  • To improve our website and suggested offerings based upon your feedback.
  • To improve customer service and support needs.
  • To process transactions.
  • To communicate with you. The email address provided may be used periodically to process orders, provide notifications/product updates, share newsletters, announce promotions, or warn of system maintenance.
  • To prevent or detect fraud or abuses of our Website.

Disclosure of Personal Information

CodeFirm does not sell, trade, or transfer personal information to outside parties excepting trusted entities who perform functions on our behalf. We disclose information in compliance with court orders, subpoenas, summons, discovery requests, warrants, statutes, regulations or governmental request or to enforce our legal rights and protect the rights and safety of others. We assume no obligation to inform users if such information is requested.

Opt-Out Procedure

You may opt out of receiving some types of communications, including marketing, sales, company updates, and newsletters. At your request, we will discontinue such communication.

If you wish to opt out, please notify us at support@codefirm.com or write us at Business Development; CodeFirm LLC.; 4575 Via Royale.; Suite B100; Fort Myers FL 33919 Please note that it may take up to 10 days to process your request. Due to the nature of our Service Level Agreement (SLA), you cannot opt out of Service and Maintenance Notifications.

Online Privacy Policy Only

This privacy policy applies only to information collected through our website and not to information collected offline.

SECURITY OF YOUR INFORMATION

CodeFirm is committed to take reasonable security measures to protect the confidentiality of the information in our possession. Databases with personal information are accessible only by CodeFirm employees and sub-contractors who are bound by a confidentiality and nondisclosure agreement.

Server Data

CodeFirm does not store customer passwords, private SSH keys and have no access to customer’s server data.

Changes to our Privacy Policy

CodeFirm reserves the right to modify this privacy policy at any time without notice to customers or the public. This privacy policy was last updated as of October 7, 2013.

Contacting Us

If you have any questions regarding this privacy policy, contact us:

CodeFirm LLC

4575 Via Royale

Suite B100

Fort Myers, Fl 33919

admin@codefirm.com